The following terms and conditions apply to all website development / design / hosting services provided by Western Web Doc, LLC to the Client.
Last updated: February 9, 2017
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
Charges for services to be provided by Western Web Doc, LLC are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Western Web Doc, LLC reserves the right to alter or decline to provide a quotation after expiry of the 30 days.
Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of thirty-three (33) percent of the project quotation total before the work is supplied to the Client for review. A second charge of thirty-three (33) percent is required after the development stage, with the remaining thirty three (33) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.
Payment for services is due by PayPal. Invoices can be paid through the website billing system or sent to David@WesternWebDoc.com via PayPal.com.
Turnaround Time and Content Control
Western Web Doc, LLC will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at date agreed with Client upon Western Web Doc, LLC receiving initial payment, unless a delay is specifically requested by the Client and agreed by Western Web Doc, LLC.
In return, the Client agrees to delegate a single individual as a primary contact to aid Western Web Doc, LLC with progressing the commission in a satisfactory and expedient manner.
During the project, Western Web Doc, LLC will require the Client to provide website content; text, images, movies and sound files. In projects where the Client has agreed to use a page builder (Divi) the content entered into the page builder is translated into shortcode which is not compatible with other themes. If it is decided to change themes after initial agreed development the Client understands there is additional costs to change themes.
Failure to Provide Required Website Content
Western Web Doc, LLC is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.
This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimization we need the text content for your site in advance so that the SEO can be planned and completed efficiently.
If you agree to provide us with the required information and subsequently fail to do within one week of project commencement, we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.
NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this.
Using our simple content management system, you are able to keep your content up to date yourself.
Western Web Doc, LLC makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Western Web Doc, LLC cannot guarantee correct functionality with all browser software across different operating systems.
Western Web Doc, LLC cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Western Web Doc, LLC reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.
Standard Media Delivery
Western Web Doc, LLC hereby excludes itself, its Employees and or Agents from all and any liability from:
- Loss or damage caused by any inaccuracy
- Loss or damage caused by omission
- Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the web site
- Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.
The entire liability of Western Web Doc, LLC to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.
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